Legal outsourcing, or legal process outsourcing (LPO) is
becoming one of the fastest growing industries, and is the process of
outsourcing legal work to lower costs and boost productivity.
Whilst many companies in the US for example will outsource
across the globe, within the UK there are expert legal consultancy firms who
offer legal consultancy and outsourcing to companies who need expert lawyers
without hiring a full team.
Some of the benefits of legal outsourcing include:
- Access to expert advice and advanced technology
- Round-the-Clock Services
- Increased Flexibility
Businesses opting to outsource work also benefit from not
having to get worked up about employment law, holiday pay, sick pay, and other
costs because the people performing the tasks are employed by an external
considerations of legal outsourcing
When outsourcing legal work, the tasks that are required can
range from basic tasks such as paperwork and filing, to reviewing records, and
classifying the claims, and carrying out legal research.
When outsourcing, one of the main concerns ethically is over
client data and the way that this is used, stored, and handled when outsourcing
legal work. With onshore outsourcing generally the laws and processes will be
the same, but if you are looking to partake in offshore outsourcing then you
must ensure those assisting with work have specific rules in protecting and
This comes to the question of whether you should inform your
clients that work may be carried out by those not directly employed by your
business/firm. In one sense, as long as the work is being completed then is it
However, on the other hand clients may have a right to know
that people working either part time at a firm, or externally, have access to
their files and personal data in order to assist the firm. They should also
give consent in this case, which in America is now a rule adopted by the
American Bar Association.
Of course, it is the
responsibility of a firm or business who are outsourcing legal work to carry
out due diligence and to ensure those carrying out work for them have a good
reputation and the require expertise to do a job to a high standard.